This case is an HP Envy 7858 network queue pointing at the wrong address. Confirm the printer’s actual current IP on the printer/router before changing its Windows port.

  • Print jobs do not reach the network printer
  1. Open Printer Properties > Ports and select or create the TCP/IP port matching the printer current IP address.

Reported outcome: Printing worked.

Record the former port and restore it if needed. Print a Windows test page to the verified address, then the same document that failed.